Refund Policy — United States

This policy applies to US customers buying from AI Ring Rescue (the "US Operator"). Customers elsewhere are covered by our standard refund policy.

30-day money-back guarantee

You can request a full refund within 30 days of your order date. This covers the one-time setup fee and your most recent monthly payment, in US dollars, to the original payment method. Any sales tax collected is refunded with the payment.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. Request one at paddle.net with your order details, or through the enquiry form on our US homepage and we will arrange it. Refunds are normally issued within 5–10 business days of approval, depending on your bank or card issuer.

Cancelling your subscription

You can cancel the monthly plan at any time in your client portal. Cancellation stops future billing; your receptionist keeps running until the end of the period you have already paid for. Cancelling after a renewal charge does not automatically refund that month, but you can still ask within the 30-day window above.

Chargebacks and disputes

Please contact us or Paddle first — most issues are resolved faster than a card dispute. Nothing in this policy limits rights you have under applicable federal or state consumer protection law, including any state automatic-renewal laws.

More information

Paddle's own Refund Policy also applies to your order.